Problem Solving

This section gives you the basics for diagnosing and solving printer problems.

First see “Diagnosing Printer Problems” to help determine what the cause of the problem may be.

Then see “Problems and Solutions” on page 45 for solutions to common setup and software problems.

It’s a good idea to check EPSON’s web site periodically for possible updates to your printer driver. Visit www.epson.com and check the section for your product to see if there is a new driver available for downloading to your computer.

Diagnosing Printer Problems

You can diagnose some problems by checking the printer’s control panel lights, as described below. It may also be helpful to try running a printer check; see page 43 for instructions.

Checking the Control Panel Lights

load/eject button

power

light

paper out light

black ink out light

color ink out light

cleaning button

power button

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