The printer sounds as though it is printing, but nothing prints . . .

Make sure the print head nozzles are not clogged. To clean the print head, see page 27.

Printing is too slow . . .

Make sure your system meets the requirements listed on page 4. If you are printing a high-resolution image, you need more than the minimum requirements listed. You may also need to do the following:

Clear space on your hard disk or run a defragmentation utility.

Don’t run too many applications at the same time.

Increase your system’s memory (RAM).

For the fastest printing, try the following:

Choose Black ink if your document does not include any other color.

Set the Quality/Speed slider to

Speed.

In the printer software’s Advanced dialog box, turn MicroWeave off. and turn High Speed on.

Your printer makes noise when you turn it on or after it has been sitting for a while . . .

Your printer is performing routine maintenance.

Solving Problems

Getting Good Print

Quality

You see horizontal banding . . .

Make sure the print head nozzles are not clogged. To clean the print head, see page 27.

Make sure the Media Type setting matches the paper you loaded. See page 26 for guidelines.

Make sure the printable side of the paper is face up. It is usually whiter or shinier.

Make sure the ink cartridges aren’t low on ink. If either ink out light is flashing, replace the ink cartridge; see page 31. If your ink cartridge is more than six months old, you may need to replace it; see page 34.

Try using Automatic mode. See page 14 for instructions.

For most papers, make sure the paper thickness lever is in the + position, as shown on the next page. If you’re printing on thicker paper or envelopes, set the lever to 0.

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