Epson 51c, 71c Where To Get Help, Owner’s Kit, 60Solving Problems, front of the projector, ends. See Chapter 1 for details, services, as listed in the following table:

	■ Make sure you are within 32 feet of the projector and within a 30°
	horizontal or 15° vertical angle of the infrared receiver on the
	front of the projector.
	■ If you’re having trouble using the remote control as a wireless
	mouse, make sure the mouse cable is securely connected to both
	ends. See Chapter 1 for details.
	Where To Get Help
	EPSON provides technical assistance through electronic support
	services, as listed in the following table:
Service	Access
World Wide Web	From the Internet, you can reach EPSON’s product support page at
Technical Support	http://support.epson.com. After selecting your product, you can view
	frequently asked questions and answers, download product documentation,
	and receive technical advice through e-mail.
Presenters Online	Access tips, templates, and training for developing successful presentations
	at http://www.presentersonline.com

note

You can purchase screens, carrying cases, or other accessories from EPSON by calling (800) 873-7766, or visit the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

To use the EPSON PrivateLine Support service, call (800) 637-7661 and enter the PIN on the EPSON PrivateLine Support card included in your Owner’s Kit. This is the fastest way to speak to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak to a projector support specialist by dialing one of these numbers (toll or long distance charges may apply):

■U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday■Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday

60Solving Problems