■Make sure the audio cable is connected to the correct Audio port. See page 21.

■If your presentation includes computer audio, make sure the volume control on your computer is not turned all the way down or muted. Make sure the audio cable is securely connected to both the projector and your computer’s headphone jack or

audio out jack. See page 21.

■The wrong source may be selected. Press the Source Search button on the projector—or the Comp 1, Comp 2, S-Video, or Video button on the remote control—to select the correct source.

Solving Password Problems

You have forgotten the password.

■Write down the request code that appears in the Password Protect Release screen and contact Epson. See “Where To Get Help” on page 92.

■If you turned on the password protect feature before setting the password and no password was set before, try using the default password: 0000.

The remote control is not available.

You must have the remote control to enter the password. If necessary, you can purchase a replacement remote control from Epson. See page 92 for details about ordering.

90Solving Problems