■If you’re running Windows 98 or Me, you may need to install USB drivers from your Windows CD-ROM. After you install the drivers, restart both the computer and the projector to resynchronize the setup.

Where To Get Help

Epson provides technical assistance through electronic support services 24 hours a day, as listed in the following table.

Service

Access

 

 

World Wide Web

From the Internet, you can reach

 

Epson’s product support page at

 

http://support.epson.com. After selecting

 

your product, you can access troubleshooting

 

information, download product

 

documentation, and receive technical advice

 

through e-mail.

 

 

Presenters Online

Access tips, templates, and training for

 

developing successful presentations at

 

http://www.presentersonline.com

 

 

Telephone Support Services

To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the Epson PrivateLine Support card included in your Start Here kit. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

■U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday

■Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday

Toll or long distance charges may apply.

92Solving Problems