Incorrect or missing colors

Run the Head Cleaning utility.

&See “Cleaning the Print Head” on page 53

If colors are still incorrect or missing, replace the photo cartridge.

&See “Replacing the Photo Cartridge” on page 46

If you have just replaced the photo cartridge, make sure the date on the box has not expired. Also, if you have not used the printer for a long time, replace with new photo cartridge.

&See “Replacing the Photo Cartridge” on page 46

Blurry or smeared printout

Use only paper recommended by Epson. & See “Consumable products” on page 72

Use a genuine Epson photo cartridge.

Make sure that the printer is on a flat, stable surface that extends beyond the printer base in all directions. The printer will not operate properly if it is tilted.

Make sure that your paper is not damaged, dirty, or too old.

Make sure that your paper is dry and that the printable side is facing up.

If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.

Remove each sheet from the output tray as it is printed.

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