Paper Does Not Feed Correctly

Paper does not feed

Remove the stack of paper and make sure of the following:

The paper is not curled or creased.

The paper is not too old.

&See “Paper Handling Instructions” in the online Reference Guide

The paper is not loaded higher than the triangular load-limit mark on the edge guide.

The paper stack fits under the tabs inside the edge guide.

Paper is not jammed inside the printer. If it is, remove the jammed paper.

&See “The paper jams” on page 64

The photo cartridge is not empty. If it is, replace the cartridge.

&See “Replacing the Photo Cartridge” on page 46

Special loading instructions that came with your paper have been followed. Load the paper again.

&See “Loading Paper” in the online Reference Guide

The paper jams

Open the paper feeder and output tray. Remove all of the paper inside, including any torn pieces, and press the OK button. Reload the paper. If any printing jobs remain, the printer will automatically start printing.

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