Macintosh OS X

1.Open the Applications folder, then the Utilities folder.

2.Select Print Center, select SP820 Series, and click the Delete button.

3.Restart your Macintosh, then see page 55 to reinstall your software.

Where To Get Help

If you need help with your printer, Film Factory, or the P.I.M. Plug-in for Adobe Photoshop, see the contact information below. See the information on page 54 if you need help with the other photo software that came on your printer CD-ROM.

EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below:

Service

Access

 

 

World Wide

From the Internet, you can reach EPSON Support at

Web

http://support.epson.com. At this site, you can download drivers and

 

other files, look at product documentation, access troubleshooting

 

information, and receive technical advice through e-mail.

 

 

Automated

A variety of automated help services are available 24 hours a day, seven

Telephone

days a week. To use these services, you must have a touch tone

Services

telephone and call (800) 922-8911. Your EPSON SoundAdviceSM

 

Express Code is 70360. Use this code to quickly select the EPSON

 

Stylus Photo 820 in SoundAdvice.

 

 

To speak to a technical support representative, dial:

■U.S.: (562) 276-7282, 6 AM to 8 PM, Pacific Standard Time, Monday through Friday and 7 AM to 4 PM, Saturday.

■Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Standard Time, Monday through Friday.

Toll or long distance charges may apply.

Solving Problems 53