Diagnosing Printer Problems
You can diagnose some problems by checking the printer’s control panel lights, as described in this section, or running a printer check, as described on page 43.
Checking the Control Panel Lights
Ink out light |
| Paper out light |
| Power | |
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| light |
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Ink cartridge replacement button Paper button | Power button |
Follow the guidelines below when you check the control panel lights:
P is on or | The Ppower light is on when the printer is ready to print. It flashes |
flashing | when the printer is receiving a print job, charging ink, or cleaning the |
| print head. It also flashes when the print head moves to the ink |
| cartridge replacement position. |
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m is on | The printer is out of paper. Load paper as described on page 6, and |
| then press the m paper button to resume printing. |
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m is flashing and | Paper has jammed in the printer. Press the m paper button to eject the |
H is on | jammed paper. If that doesn’t clear the error, open the printer cover |
| and remove any paper inside, including torn pieces. Then load a new |
| stack of paper and press the m paper button to resume printing. |
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H is flashing | One of the ink cartridges is low on ink. Follow the instructions |
| beginning on page 28 to replace the empty cartridge. If the H ink out |
| light goes on after you’ve replaced a cartridge, you may have installed a |
| cartridge your printer can’t use. Check the number on the ink cartridge |
| package to make sure you’ve installed the correct cartridge. |
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