You see incorrect characters.

Make sure the interface cable is securely connected and meets the system requirements on page 55 or page 56. Then try printing again.

Make sure your printer is selected in your application, or as the active printer in the Macintosh Chooser.

If you’re using a switch box with your printer, connect the printer directly to your computer.

The wrong number of copies prints.

Check the Copies setting in both your printer software and application. If you’re running Windows, check the Copies setting in the Windows Print dialog box.

There are scratch marks on your print.

If you’re printing on Premium Glossy or Premium Semigloss Photo Paper, prints have a tendency to scratch if not handled properly. Don’t place objects on top of your prints, and be careful not to scratch them with your fingernails. For best results, frame your prints under glass.

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