You see wrong or missing colors . . .

■Make sure the Ink setting is set to Color for color images and your application is set for color printing.

■Make sure the print head nozzles are not clogged. To clean the print head, see page 37.

■Make sure the ink cartridges aren’t low on ink. If either ink out light is flashing, replace the ink cartridge; see page 41. If your ink cartridge is more than six months old, see page 44 for replacement steps.

■If you’re printing a high-resolution image, turn off PhotoEnhance.

■Try using Automatic mode. See page 16 (Windows) or page 21 (Macintosh) for instructions.

■Make sure your printer and port are selected in your software.

■Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. For information, see your electronic Reference Guide.

You see incorrect characters . . .

■Make sure the interface cable is securely connected and that the cable meets the system requirements on page 4 or page 5. Then try printing again.

■Make sure your printer is selected in your application, or as the Windows default printer or the current printer in the Macintosh Chooser.

■Make sure there aren’t any stalled print jobs. If there are, delete them and then try printing again. See your electronic Reference Guide for instructions.

■If you’re using a switch box with your printer; connect the printer directly to your computer and try printing again.

Your printout is grainy . . .

■Try using a higher quality paper.

■Set the Quality/Speed slider to the Quality setting in your printer software; see page 16 (Windows) or page 21 (Macintosh).

■Run the Print Head Alignment utility. See page 46 for instructions.

■You may need to increase the image resolution or print it in a smaller size; see your software documentation.

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