Where To Get Help

If you need help with your printer or its software, see the contact information below. For help with the creative applications on the printer software CD-ROM, see page 62 for contact information. If you need help using other software with an EPSON product, see the documentation for that software for technical support information.

EPSON Technical Support

EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day, as listed in the following tables:

Electronic support services

Service

Access

 

 

World Wide Web

From the Internet, you can reach EPSON’s Home Page at

 

http://www.epson.com.

 

 

EPSON Internet

If you have Internet FTP capability, use your Web browser (or

FTP Site

other software for FTP downloading) to log onto ftp.epson.com

 

with the user name anonymous and your e-mail address as the

 

password.

 

 

Automated telephone services

Service

Access

 

 

EPSON

For pre-recorded answers to commonly asked questions about

SoundAdviceSM

EPSON products 24 hours a day, seven days a week, call

 

(800) 922-8911.

 

 

EPSON

Access EPSON’s technical information library by calling

FaxAdviceTM

(800) 922-8911. You must provide a return fax number to use

 

this service.

 

 

EPSON Referral

For the location of your nearest Authorized EPSON Reseller or

Service

Customer Care Center, call (800) 922-8911.

 

 

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