You see wrong or missing colors.

■Make sure the Ink setting is set to Color for color images and your application is set for color printing.

■Make sure the print head nozzles are not clogged. To clean the print head, see page 27.

■Make sure an ink cartridge isn’t low on ink. To replace an ink cartridge; see page 30 (if the cartridge is more than six months old, see page 33).

■If you’re printing a high-resolution image, turn off PhotoEnhance.

■Try using Automatic mode. See page 13 (Windows) or page 17 (Macintosh) for instructions.

■Make sure you’re not using PhotoEnhance with a special effect that alters image colors, such as Sepia.

■Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. For information, see your electronic Reference Guide.

You see incorrect characters.

■Make sure the interface cable is securely connected and meets the system requirements on page 6.

■Make sure your printer is selected in your application, or as the Windows default printer or the current printer in the Macintosh Chooser.

■If you’re using a switch box, connect the printer directly to your computer and try printing again.

Your printout is grainy.

■Try using a higher quality paper.

■Set the Quality/Speed slider to the Quality setting in your printer software; see page 13 (Windows) or page 17 (Macintosh).

■Run the Print Head Alignment utility. See page 35 for instructions.

■You may need to increase the image resolution or print it in a smaller size; see your software documentation.

Problems with Paper FeedingPaper doesn’t eject fully or is wrinkled.

■If the paper doesn’t eject fully, you may have set the wrong paper size. Press the E load/eject button to eject the paper.

Then select the correct paper size in your application or printer software.

■If it’s wrinkled when it ejects, the paper may be damp or too thin.

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