Where To Get Help
If you need help with your printer or its software (or EPSON Software Film Factory), see the contact information below. If you need help using the creative software that came with your printer, see the next page. For help using any other software on your system, see the documentation for that software for technical support information.
EPSON Technical Support
EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table:
Service | Access |
|
|
World Wide Web | From the Internet, you can reach EPSON Support at |
| http://support.epson.com. At this site, you can download |
| drivers and other files, look at documentation such as product |
| brochures and user manuals, and access troubleshooting |
| information. |
|
|
EPSON Internet FTP Site | If you have Internet FTP capability, use your Web browser (or |
| other software for FTP downloading) to log onto ftp.epson.com |
| with the user name anonymous and your |
| password. |
|
|
EPSON | To receive technical advice through |
Support | http://support.epson.com and complete the form under the |
| troubleshooting tab, as requested. |
|
|
Automated Telephone | A variety of automated help services are available 24 hours a day, |
Services | seven days a week. To use these services, you must have a touch |
| tone phone and call (800) |
|
|
To speak directly to a technical support representative, dial:
■U.S.: (562)
■Canada: (905)
Before you call, please have the following information ready:
■Product name (EPSON Stylus COLOR 670)
■Product serial number (located on the back of the printer)
■Proof of purchase (such as a store receipt) and date of purchase
■Computer configuration
■Description of the problem
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