Solving Problems

If you have a problem with your Epson Stylus CX5800F all-in-one, check the display on the control panel to diagnose the cause.

You can also check “Problems and Solutions” on page 57 for basic troubleshooting suggestions, or double-click the User’s Guide icon on your computer desktop for more detailed help.

See these sections:

■“Error Messages” (below)

■“Problems and Solutions” on page 57

■“Where To Get Help” on page 60

Error Messages

Display message

Cause and solution

 

 

Paper out -> Load paper into the

Load or reload paper in the sheet feeder and

sheet feeder, then press the OK

press the OK button to continue. See page 7

button.

for details.

 

 

Paper jam -> Press the OK button.

See page 58 for instructions on clearing the

Remove any remaining jammed

paper jam.

paper by hand.

 

 

 

[Cyan, Magenta, Yellow, Black] ink

Ink is low in one or more of the indicated

low -> Press the OK button to begin

cartridges. See page 50 for purchase and

ink cartridge replacement.

replacement instructions.

 

 

[Cyan, Magenta, Yellow, Black] ink

Ink is out in one or more of the indicated

out -> Press the OK button to begin

cartridges. See page 50 for replacement

ink cartridge replacement.

instructions.

 

 

No [Cyan, Magenta, Yellow, Black]

An ink cartridge is not installed or is installed

ink cartridge -> Press the OK button

incorrectly. See page 50 for replacement

to install a new ink cartridge.

instructions.

 

 

Solving Problems 55