Epson CX7000F Error Messages, Related Documentation

Epson Stylus CX7000F Series

6.Close the scanner section, push in the output tray extension, and close the output tray.

7.Repack the CX7000F Series in the original box using the protective materials that came with it.

Keep the CX7000F Series level as you transport it.

After transporting the CX7000F Series, remove the tape securing the print head, plug in the CX7000F Series, and turn it on. If you notice a decline in print quality, clean the print head (see page 15); if output is misaligned, align the print head (see page 17).

Error Messages

Display message	Cause and solution
Paper out -> Load paper	Load or reload paper in the sheet feeder
into the sheet feeder,	and press the x Start Color/OK button to
then press the OK	continue (see page 4 for details).
button.

Paper jam -> Press the	Press the x Start Color/OK button.
OK button. Remove any	Remove any remaining jammed paper by
remaining jammed paper	hand.
by hand.

[C, M, Y, B]: Ink low ->	Ink is low in one or more of the indicated
Press the OK button to	cartridges (see page 15 for replacement
begin ink cartridge	instructions).
replacement.

Replace [Cyan, Magenta,	Ink is expended in one or more of the
Yellow, Black] ink	indicated cartridges (see page 15 for
cartridge -> Press the OK	replacement instructions).
button to begin ink
cartridge replacement.

No [Cyan, Magenta,	An ink cartridge is not installed or is
Yellow, Black] ink	installed incorrectly (see page 15 for
cartridge -> Press the OK	replacement instructions).
button to install a new ink
cartridge.

[Cyan, Magenta, Yellow,	An ink cartridge that is not supported by
Black] Ink cartridge error -	the CX7000F Series is installed (see
> Cartridge replacement	page 15 for replacement instructions).
is necessary. Press the
OK button to begin.

No memory card	A memory card is inserted that is not
	supported by the CX7000F Series. Remove
	the incompatible memory card and insert a
	compatible card (see page 3 for details).

No photos on memory	The inserted memory card does not
card	contain any valid images (see page 3 for a
	list of compatible card and image types).

No index sheet detected	An index sheet was not recognized
or sheet placed	because it is not positioned correctly. Align
incorrectly. Correct the	the top of the sheet with the left edge of
sheet placement and try	the glass (see page 8 for details).
again.

No photos selected or	No marks are detected on the index sheet
photos marked	or the sheet includes more than one mark
incorrectly. Select photos	for an image. Remove the index sheet,
correctly and try again.	mark it correctly, and try again (see page 8
	for details).

Display message	Cause and solution
Memory card data does	The index sheet does not match the
not match index sheet.	photos on the memory card. Remove the
Replace the card or index	card and insert the one used to print the
sheet and try again.	index sheet (see page 7), or place the
	correct index sheet on the glass (see
	page 8).

Fax not sent. Resend	You sent a fax using the x Start Color/
using the Start B&W	OK button to a fax machine that prints only
button.	in black and white. Send the fax again (see
	page 12), but press the x Start B&W
	button.

Paper thickness lever is	The paper thickness lever is set to the
set for envelope printing.	^ H position. If you are printing on
	envelopes, press x Start Color/OK or
	x Start B&W to continue. Otherwise, set
	the lever to the m L position.

Paper thickness lever is	The paper thickness lever is set to the
set for printing sheets of	m L position. If you are printing on paper
paper.	sheets, press x Start Color/OK or
	x Start B&W to continue. If you’re
	printing on envelopes, set the lever to the
	^ H position.
Service required. See	A CX7000F Series part needs to be
your documentation for	replaced. Contact your local authorized
details.	servicer or contact Epson for a referral.

Printer error -> or	There is a problem with the CX7000F
Scanner error ->	Series. Turn it off and then back on. If the
See your documentation	error does not clear, contact your local
and call service if	authorized servicer or contact Epson for a
necessary.	referral.

CPD-22471	Epson Stylus CX7000F Series
	Start Here sheet
CPD-22473	Epson Stylus CX7000F Series
	Basics Guide
CPD-22472	Epson Stylus CX7000F Series
	CD-ROM
	(includes on-screen User’s Guide)