Error Indicators

Light status

Problem and Solution

 

 

b paper light on

Paper is out or multiple pages have fed. Load or reload

 

paper in the sheet feeder, then press one of the x Start

 

buttons to continue.

 

 

b paper light flashing

Paper is jammed. Carefully remove the jam, as described

 

on page 37.

 

 

B ink light flashing

One or more cartridges have low ink. You can continue

 

printing until a cartridge needs replacement. Check the

 

cartridge status to determine which cartridges are

 

affected (see page 28).

 

 

B ink light on

One or more ink cartridges are expended or incorrectly

 

installed. If an ink cartridge is expended, you must replace

 

the cartridge to be able to print. If you just replaced a

 

cartridge and the light is still on, the cartridge is not

 

installed correctly. Press the y Stop button to move the

 

cartridges to the replacement position. Press down on all

 

the installed cartridges, then press the y Stop button to

 

continue.

 

 

b paper light flashing

The inserted memory card is not supported or does not

Copies window

contain compatible photos. Remove it and insert another

 

card (see page 14).

 

 

b paper light flashing

The index sheet is not positioned correctly or is not

Copies window

marked correctly. Check the marks on the sheet, position

it correctly, and print it again (see page 16).

 

 

 

b paper light flashing

The index sheet is not marked correctly. Check the marks

Copies window

on the sheet, position it correctly, and print it again (see

page 16).

 

 

 

b paper light flashing

The index sheet you’re printing from does not match the

Copies window

photos on the inserted memory card. Replace the card or

the sheet and try again (see page 16).

 

 

 

b paper light flashing

The connected USB hub is not supported. Disconnect the

Copies window

hub.

 

 

 

Error Indicators 35