Light status

Problem and Solution

 

 

b paper light flashing

The connected USB device is not supported. Disconnect

Copies window

the device and press the y Stop button to continue.

 

 

 

P On light flashing

Parts inside the CX7400 Series are at the end of their

b paper light on

service life. Contact Epson for help (see page 38).

 

B ink light on

 

Copies window

 

 

 

All lights are flashing

There is a problem with the CX7400 Series. Turn it off,

Copies window

wait a few moments, and turn it back on again. If the

error is not resolved, contact Epson for help (see

 

 

page 38).

 

 

Problems and Solutions

Check the solutions below if you’re having trouble using your CX7400 Series.

Printing and Copying Problems

■Make sure your original is positioned in the front right corner of the glass. If the edges are cropped, move your original away from the edges slightly.

■Make sure your paper is loaded short edge first and is positioned against the right side with the edge guide against its left side. Don’t load paper above the arrow mark inside the edge guide.

■Make sure the paper size settings are correct for the paper you loaded.

Paper Feeding Problems

■If paper doesn’t feed, remove it from the sheet feeder. Flip through the stack to separate the sheets a little. Then reload the paper against the right side, and slide the left edge guide against the paper (but not too tightly).

■Do not load too many sheets at once. Load up to 20 sheets of photo paper, 80 of matte, or 120 sheets of plain paper. Load other special papers one sheet at a time.

■Do not load paper with holes punched in it.

36Solving Problems