Solving Problems

If you have a problem with your CX8400 Series, check the messages on the display screen to diagnose the cause.

You can also check “Problems and Solutions” on page 38 for basic troubleshooting suggestions, or double-click the User’s Guide icon on your computer desktop for more detailed help.

Checking for Software Updates

Periodically, it’s a good idea to check Epson’s support website for free updates to your CX8400 Series software. Open your on- screen User’s Guide and select Download the Latest Software or visit Epson’s support website at epson.com/support (U.S.)

or epson.ca (Canada).

With Windows, you can select Driver Update on the Maintenance tab in the printer settings window. You can also click Start or , select Programs or All Programs, select EPSON, and click Epson Stylus CX8400 Series Driver Update. Also select EPSON Scan and click Epson Stylus CX8400 Series Scanner Driver Update.

36Solving Problems