■Make sure your paper isn’t damp or curled.

■Use a support sheet with special paper or load your paper one sheet at a time. Remove sheets from the output tray so not too many collect at a time.

■Make sure the type of paper you loaded matches the paper size and paper type settings on the control panel or in your printer software (see page 27).

■For the best print quality, use Epson special paper (see page 7) and genuine Epson ink cartridges (see page 32).

■If you notice light or dark bands across your printouts or they are too faint, you may need to clean the print head (see page 31). This unclogs the nozzles so they can deliver ink properly. Run a nozzle check as described on page 30 to see if the print head needs cleaning.

■Clean the print head as described on page 31.

■If you notice jagged vertical lines, you may need to align the print head. See your User’s Guide for instructions.

■The ink cartridges may be low on ink. Check your cartridge status (see page 32) and replace cartridges, if necessary (see page 33).

■If a dotted line appears in the image, clean the document table glass with a soft, dry, lint-free cloth (paper towels are not recommended), or use a small amount of glass cleaner on a soft cloth, if necessary. Do not spray glass cleaner directly on the glass.

Where To Get Help

Epson Technical Support

Epson provides these technical support services:

Internet Support

Visit Epson’s support website at epson.com/support and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Where To Get Help 39