Error Indicators

Follow the instructions on the display screen to solve most common problems. If you see one of the error messages below, follow the steps here to proceed.

LCD display screen

 

message

Problem and solution

 

 

A printer error has

Turn the CX8400 Series off, make sure no paper is

occurred. See your

jammed inside (see page 38), and turn it back on. If the

documentation.

error is not resolved, contact Epson for help (see

 

page 39).

 

 

A scanner error has

Turn the CX8400 Series off and then back on. If the error

occurred. See your

is not resolved, contact Epson for help (see page 39).

documentation.

 

 

 

Waste ink pad in the

Parts inside the CX8400 Series are at the end of their

printer is saturated.

service life. Contact Epson for help (see page 39).

 

 

Cannot recognize ink

Press OK and make sure the cartridges are installed

cartridges.

correctly (see page 33).

 

 

Data error. The

The CX8400 Series cannot print from the connected

document cannot be

camera due to a problem with the camera. Check your

printed.

camera for the problem.

 

 

Data error. The

A photo you’re printing from a connected camera has a

document may not be

problem. Check your camera and the photo you’re trying

printed correctly.

to print.

 

 

Cannot recognize the

The memory card is not inserted correctly or there is a

memory card or disk.

problem with the card. Remove it and check the card (see

 

page 15).

 

 

Note:

If you need to adjust the brightness of the display screen, press Setup, select Maintenance, select LCD Brightness, and press u for a lighter screen and d for a darker screen.

Error Indicators 37