Contacting Customer

Support

Regional customer services

If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.

Customer support will be able to help you much more quickly if you give them the following information:

■Product serial number

(The serial number label is usually on the back of the product.)

■Product model

■Product software version

(Click About, Version Info, or a similar button in the product software.)

■Brand and model of your computer

■Your computer operating system name and version

■Names and versions of the software applications you normally use with your product

Note:

For more information on contacting customer support, see the

online User's Guide.

Europe

URL

http://www.epson.com

 

Select the Support section of your

 

local EPSON web site for the latest

 

drivers, FAQs, manuals and other

 

downloadables.

 

 

Check your Pan-European Warranty Document for information on how to contact EPSON Customer support.

Australia

URL

http://www.epson.com.au

 

 

Telephone

1300 361 054

 

 

Fax

(02) 8899 3789

 

 

Singapore

 

 

 

URL

http://www.epson.com.sg

 

 

Telephone

(65) 6586 3111

 

 

Thailand

URL

http://www.epson.co.th

 

 

Telephone

(66)2-670-0333

 

 

Vietnam

 

 

 

Telephone

84-8-823-9239

 

 

Indonesia

 

 

 

URL

http://www.epson.co.id

 

 

Telephone/

Jakarta: (62) 21-62301104

Fax

 

Bandung: (62) 22-7303766

 

 

 

 

Surabaya:

 

(62) 31-5355035/31-5477837

 

 

 

Medan: (62)61-4516173

 

 

Telephone

Yogyakarta: (62) 274-565478

 

 

 

Makassar:

 

(62)411-350147/411-350148

 

 

Hong Kong

 

 

 

URL

http://www.epson.com.hk

 

 

Phone

(852) 2827-8911

 

 

Fax

(852) 2827-4383

 

 

Malaysia

 

 

 

URL

http://www.epson.com.my

 

 

Phone

603-56288333

 

 

India

 

 

 

URL

http://www.epson.co.in

 

 

Phone

30515000

 

 

FAX

30515005/30515078

 

 

Philippines

 

 

 

URL

http://www.epson.com.ph

 

 

Phone

(63) 2-813-6567

 

 

Fax

(63) 2-813-6545

 

 

E-mail

epchelpdesk@epc.epson.com.ph

 

 

English

Solving Problems

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