Troubleshooting 81
fThe image and sound for movies with EMP NS Connection are not displayed, the image is slow to appear, or either the video or audio stop
fWhen a connection is made using EMP NS Connection, a PowerPoint Slideshow cannot be started
fWhen a connection has been made using EMP NS Connection, the screen will not be refreshed when using an Office application.
fCannot specify files with EMP SlideMaker2
Check Remedy
Did you try to play back movies with Media Player or
try to operate the screen saver preview?
Depending on the computer, the movie play back screen in Media Player may not be displayed, and the
screen saver preview may not be displayed normally.
Is WEP encryption effective, or are multiple projectors
connected?
The display speed decreases when WEP encryption is effective or multiple projectors are connected.
Have you enabled DHCP? When DHCP is set in "Advanced Connection Mode" or wired LAN connection, if a DHCP server that can be
connected to is not found, it takes time to enter EasyMP standby status.
Was EMP NS Connection started while a movie was
playing, or were the resolution and color number
changed?
When playing back movies, start EMP NS Connection first before starting play back. If EMP NS Connection
is started during movie play back and the display screen resolution and color number are changed, in this case
move the movie playback window, minimize it, or resize it and so on.
Is wireless LAN 802.11g/b being used in "Quick
Connection Mode"?
Depending on the electromagnetic wave environment, there are times when the image and sound for movies
may stop. When using the movie sending function, use "Advanced Connection Mode" or wireless LAN
802.11a in "Quick Connection Mode".
Check Remedy
Was EMP NS Connection started while PowerPoint
was starting?
When making a connecting with EMP NS Connection, make sure you close PowerPoint first. Slideshow
might not run if connecting while it is started.
Check Remedy
Is the mouse moved continuously? When you stop moving the mouse cursor, the screen is updated. If the screen does not update quickly, stop
moving the mouse cursor.
Check Remedy
Is a PowerPoint file (.ppt) with a PowerPoint 95/97
format being used?
Files created with PowerPoint 95/97 and files saved in PowerPoint 95/97 format cannot be edited with EMP
SlideMaker2. You can use after saving with PowerPoint 2000/2002/2003. sp.58
If a PowerPoint file (.ppt) cannot be included in a
scenario, or it cannot be displayed as a thumbnail, is
the Microsoft Office JPEG converter installed?
Install the JPEG converter. See the Microsoft Office User’s Guide for details on installing the JPEG converter.
For Macintosh
For Windows