Troubleshooting 82
fError message when starting up EMP NS Connection
Check Remedy
Failed to connect to the projector. Try to connect again. If it still does not connect, check the network settings on the computer and the network
settings for the projector’s EasyMP.
For details on the network settings to be made on the projector, see sUser’s Guide"Network Menu (EMP-
1715/1705 Only)".
The keyword does not match. Check how it is
displayed by the projector, and enter the correct
keyword.
Check the projector’s keyword displayed on the EasyMP screen, and enter the projector’s keyword.
The selected projector is busy. Do you want to
continue the connection process?
You tried to connect to a projector that is connected to another computer.
When the "Yes" button is clicked, it connects to the projector. The connection between the projector and the
other computer is cut off.
When the "No" button is clicked, it does not connect to the projector.
The connection between the projector and the other computer is maintained.
Failed to reset EMP NS Connection. Restart EMP NS Connection. If the message still appears, uninstall and then reinstall EMP NS Connection.
s Wireless LAN Quick Connection Guide - "Installing EasyMP Software"
Cannot connect because the keyword was wrong. When connecting to a projector for which a projector keyword has been set, the wrong keyword is entered.
Check the keyword that is displayed on the projector’s connection standby screen. After the connection is cut
off and then reconnected, enter the projector keyword on the keyword entry screen that is displayed.
s Wireless LAN Quick Connection Guide
Failed to acquire network adaptor information. Check the following point.
• Is a network adaptor installed on the computer?
• Is the driver for the network adaptor used installed on the computer?
After checking, restart the computer and connect again.
If you still cannot connect, check the following.
Check the network settings on the computer and the network settings on the projector.
For details on the network settings to be made on the projector, see sUser’s Guide"Network Menu (EMP-
1715/1705 Only)".
One or more connected projectors do not support
resolutions greater than SXGA. Reduce the screen
resolution and reconnect.
There is an ELP-735 projector in the connection destination. Change the computer’s screen resolution to
SXGA (1280 x 1024) or less.
There are projectors that do not respond. You cannot connect to multiple projectors simultaneously. Check the network settings on the computer and
the network settings for the projector’s EasyMP.
For details on the network settings to be made on the projector, see sUser’s Guide"Network Menu (EMP-
1715/1705 Only)".
Enter the keyword displayed in the projector. Check the projector’s keyword displayed on the EasyMP screen, and enter the projector’s keyword.