If the message remains, the drum unit and the drum replacement cartridge must be replaced. See the section on replacing the drum unit in Chapter 6.
COVER OPEN
The printer cover is open. Close the cover and press the ON LINE button to set the printer on line and begin normal printing.
ERROR 20
Not enough memory is available. Press the RESET/CONTINUE button to continue printing. Your page may be printed as two or more separate pages. This error can also be cleared by turning the printer off and back on again. It may be necessary to simplify your print job by downloading a smaller font, deleting some macros, or using a lower resolution. You may also wish to purchase the optional 2MB memory board available for this printer.
ERROR 21
The page is too complex to print. Press the RESET/CONTINUE button to eject the page and clear the error. This error can also be cleared by turning the printer off and back on again. Before you continue printing, simplify the page you are trying to print
ERROR 22
The buffer has overflowed due to a communication protocol error. Make sure that your SelecType settings match the communication protocol settings of your computer. If the problem persists, contact your authorized Epson dealer for service.
ERROR 40
A parity or baud rate error has occurred. Press the RESET/CONTINUE button to clear the error. Make sure your SelecType settings match your computer configuration. If the problem persists, contact your authorized Epson dealer for service.
FONT CART ERROR
The font cartridge selected using the FONT SOURCE SelecType option is not installed properly. Turn the power off. Then remove the cartridge and reinsert it. Turn the power back on and resend the print job. If the problem persists, make sure that the correct FONT SOURCE option has been selected in SelecType. See the section on SelecType in Chapter 3 for details.
INSERTION ERROR
There is a paper feeding problem. See the section on paper jams in this chapter for details.
PAPER EMPTY
There is no paper in the paper cassette or the paper cassette is not installed properly. Load more paper into the paper cassette or properly install the cassette. See Chapter 4 for details.
PAPER JAM
Paper is jammed inside the printer. See the section on paper jams in this chapter.
Note: If the printer was recently transported, the paper feed mechanism may need to be aligned. See the section on setting the paper feed mechanism in Chapter 1 for details.
PAPER SIZE ERROR
If you press the ON LINE button to override the PS CHANGE message, this message appears as your print job ejects to remind you to change the paper and SelecType PAPER SIZE option. See PS CHANGE below.
PS CHANGE
Your application software has requested a paper size that does not match your SelecType setting or paper. Press the RESET/CONTINUE button to clear the error; the printer is set off line.
Note: If you are using a
After clearing the error, you have two options:
1. Change the paper in thecassette; then enter SelecType and change the paper size to match. Press the ON LINE button after exiting SelecType to continue printing.
2Alternatively, press the ON LINE button to continue printing on the current paper. (The message PAPER SIZE ERROR appears in the display.) Sea PAPER SIZE ERROR above.
TONER EMPTY
The developer unit may not be installed properly. Open the printer and make sure the developer unit is seated properly in the basket
If the message remains, the toner is low and you must replace the toner cartridge. See the section on replacing the toner cartridge in Chapter 6.
CPU ERROR | ERROR | 30 | |
ERROR | 10 | ERROR | 31 |
ERROR | 11 | ERROR | 32 |
ERROR 12 | ERROR | 33 | |
If one of these error messages appears, follow the steps below.
1. Press the RESET/CONTINUE button
2If the error does not clear, turn the printer off for at least five seconds. Then turn it back on.
3.If the problem remains, service is required. If you need service, contact an authorized Epson dealer. If you need assistance locating a dealer, call the Epson Consumer Information Center at
Routine Cleaning
It is necessary to clean certain printer components regularly to ensure optimal print quality. Cleaning should be performed whenever the drum unit or toner cartridge is replaced. You should also clean the components listed below If you are having problems with print quality, as discussed in Chapter 7.
Cleaning schedule
The toner cartridge is replaced about every 1,500 pages, and the drum unit is replaced every 10,000 pages. Bach time you replace one of these components, you should clean the following items:
•Transfer charger wire and discharge wire
•Paper guide
•Basket
•Laser beam lens.
Note: You should also clean each of these items if you are having print quality problems, as discussed in Chapter 7.
(When replacing the drum, you should also clean the main charger wire on the new drum unit, as described in the section on replacing the drum unit.)
WARNING: You should turn off your printer and disconnect the power cord before cleaning your printer.
Laser Printers | 7/18/89 |
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