■If you’re running Windows 98SE or Me, you may need to install USB drivers from your Windows CD-ROM. After you install the drivers, restart both the computer and the projector to resynchronize the setup.

Where To Get Help

Epson provides these technical support services:

Internet Support

Visit Epson’s support website for solutions to common problems with the EX90. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Visit http://www.presentersonline.com to access tips, templates, and training for developing successful presentations.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

■U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday

■Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday

Days and hours of support are subject to change without notice. Toll or long distance charges may apply.

Solving Problems 93