B-4 Contacting Customer Support
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Bulletin Board Service for latest drivers and utilities
You can call the EPSON Bulletin Board Service on 01442 227479 in the UK or
0044 1442 227479 from the Republic of Ireland. No membership is requi red.
Make sure that your communications software is set to 8 data bits, 1 stop bit,
no parity bit, ANSI terminal m ode emulation, and a modem speed of up to
28.8 Kbps. Downloading protocols supported include Xmodem, Ymodem
and Zmodem. See the documentation that came with your communications
software and modem for more information.
When you first connect to the Bulletin Board Service, you will be asked for
your name, company name, phone number and a password (which you ca n
invent yourself).
Customer and Warranty Support
Our Customer and Warranty Support teams can be contacted by calling 0870
163 7766 in the UK or 0044 0870 163 7766 from the Repub lic o f Ire land. The y
can provide the following services:
❏Technical information on installing, configuring, and operating your
EPSON products
❏Arranging for faulty EPSON products to be repaired within the
warranty period
A full list of EPSON Customer and Warranty Support services is available
on the technical support section of our world wide web pages at http://
www.epson.co.uk/suppor/ and on Faxon EPSON Faxback service in
document number 5085.
Pre Sales Enquiry Desk
The Enquiry Desk team can be contacted by calling 0800 220546 in the UK or
1 800 409132 from the Republic of Ireland, by fax ing 014 42 22 7271 i n the UK
or 0044 1442 227271 from the Republic of Ireland, and via Email at
info@epson.co.uk. They can provide the following information:
❏Pre Sales information and literature on new EPSON products (also
available via our world wide web site at http://www.epson.co.uk)
❏Where to purchase genuine EPSON consumables, accessories, and
options