4
Maintenance and Troubleshooting 4-9
Paprika-U
Rev. C
A5 size CHAP4.FM
10/28/98 Pass 0
R
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Problems and Solutions This section divides scanner problems into three categories:
Error indicator. . . . . . . . . . . . . . . . . . . . . . . page 4-9
Operating problems . . . . . . . . . . . . . . . . . . page 4-10
Quality problems . . . . . . . . . . . . . . . . . . . . page 4-12
See the table in “Error indicator” first. If thi s does not help you
solve your problem, go to the category for th e type of problem
you have, then look for the problem descri pt ion.
The online Color Guide also provides versatile tips and other
information helpful for problem-solving.
Error indicator
If an error occurs, the scanner stops operating and the operate
light shows the type of error.
Pattern of
light Problem and solution
F
(Rapidly
flashing
red)
Cause 1: The interface setup is wrong, or the
scanner is not properly connected to the
computer.
What to do 1: Check the interface connection. Then
turn the scanner off and ba ck on to reset
it.
Cause 2: The transportation lock has not been
released, the fluorescent lamp needs to
be replaced, or the scanner is broken.
What to do 2: Make sure that the transportation lock is in
the unlocked position; then turn the
scanner off and then back on. If the
scanner still does not operate properly, or
if this error occurs repeatedly, consult your
dealer.