
Where to Get Help
EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below.
Service | Access |
|
|
World Wide Web | From the Internet, you can reach |
| EPSON Support at |
| http://support.epson.com. At this site, |
| you can download drivers and other |
| files, look at product documentation, |
| access troubleshooting information, and |
| receive technical advice through |
|
|
Automated | A variety of automated help services are |
Telephone | available 24 hours a day, seven days a |
Services | week. To use these services, you must |
| have a touch tone telephone and call |
| (800) |
|
|
To speak to a technical support representative, dial:
❍U.S.: (562)
❍Canada: (905)
Toll or long distance charges may apply.
Before you call, please have the following information ready:
❍Product name (EPSON
❍Product serial number (located on the bottom edge of the
❍Proof of purchase (such as a store receipt) and date of purchase
❍Description of the problem
You can purchase ink cartridges, paper, manuals, and accessories from EPSON at (800)
Maintenance and Troubleshooting 59