Where to Get Help

EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below.

Service

Access

 

 

World Wide Web

From the Internet, you can reach

 

EPSON Support at

 

http://support.epson.com. At this site,

 

you can download drivers and other

 

files, look at product documentation,

 

access troubleshooting information, and

 

receive technical advice through e-mail.

 

 

Automated

A variety of automated help services are

Telephone

available 24 hours a day, seven days a

Services

week. To use these services, you must

 

have a touch tone telephone and call

 

(800) 922-8911.

 

 

To speak to a technical support representative, dial:

❍U.S.: (562) 276-4365, 6 AM to 6 PM, Pacific Time, Monday through Friday.

❍Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday.

Toll or long distance charges may apply.

Before you call, please have the following information ready:

❍Product name (EPSON P-1000)

❍Product serial number (located on the bottom edge of the P-1000)

❍Proof of purchase (such as a store receipt) and date of purchase

❍Description of the problem

You can purchase ink cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766, or visit the EPSON StoreSM at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

Maintenance and Troubleshooting 59