❑Assistance in locating your nearest Authorized EPSON Reseller or Customer Care Center

❑Technical information on the installation, configuration, and operation of EPSON products

❑Customer relations.

You can purchase ink cartridges, paper, parts, printed manuals, and accessories for EPSON products from EPSON Accessories at (800) 873-7766(U.S. sales only). In Canada, call

(800)BUY-EPSONfor sales locations.

If you purchased your printer outside the United States or Canada, contact your EPSON dealer or the marketing location nearest you for customer support and service.

If you need help with any software program you are using, see that program’s documentation for technical support information.

Electronic Support Services

If you have a modem, the fastest way to access helpful tips, specifications, drivers, application notes, tables for DIP switch or jumper settings, and bulletins for EPSON products is through the online services below.

EPSON Bulletin Board Service

You can call the EPSON Bulletin Board Service (BBS) at

(310)782-4531. No membership is required. Make sure your communications software is set to 8 data bits with 1 stop bit, no parity bit, and a modem speed up to 28.8 Kbps. See the documentation that came with your communications software for more information.

4Introduction