Error Lights
Certain problems are identified by the control panel lights. The following table describes the meaning of each light pattern and what you should do to correct the problem.
Light(s) | Problem | Solution |
|
|
|
Paper Out is on | Printer is out of | Load paper in the paper tray |
| paper | and press the Load/Eject |
|
| button to feed the paper into |
|
| the printer. |
|
|
|
Paper Out is | Paper jam | Clear the paper jam. |
flashing |
|
|
|
|
|
No Ink Cartridge | Ink cartridge is | Check ink cartridges and |
is on | not installed | make sure both are installed |
| correctly | correctly. |
|
|
|
Data and Pause | Carriage error | Turn the printer off, check for |
are flashing |
| and clear any carriage |
|
| obstructions (paper, etc.), and |
|
| turn the printer back on. If the |
|
| error persists, contact your |
|
| dealer or an authorized |
|
| service provider. |
|
|
|
All lights except | Fatal error | Turn the printer off, wait |
Operate are |
| 10 seconds, and then turn it on |
flashing |
| again. If this does not correct |
|
| the problem, you can reset the |
|
| printer’s factory defaults by |
|
| pressing the Alt and Pause |
|
| buttons. (Note that this will |
|
| remove any changes you |
|
| have made to the printer’s |
|
| default settings.) If resetting |
|
| the printer does not fix the |
|
| problem, contact your dealer |
|
| or an authorized service |
|
| provider. |
|
|
|
Maintenance and Troubleshooting