Solving Problems 131
When your ink or paper runs out or a problem occurs, a message appears on the LCD display, and the lights on the control panel come on or flash. The following table lists the messages in alphabetical order and includes an explanation and instructions for correcting the problem.
Message | Light | Explanation | Response |
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CHANGE PAPER |
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| Paper light | Paper loaded does not | Press the |
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| Paper Source button to select the | |
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TYPE | on | match the source | correct setting: either (for paper in the tray, | |||||||||||
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| selected. | or | or |
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| for roll paper). |
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COMMAND | — | You’re using the wrong | Press the |
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| Pause button and hold it for 3 | |||||||
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ERROR |
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| printer driver. | seconds to cancel the print job. Make sure you | |||||
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| installed the correct driver for your printer. | |||||
Damaged data was sent to the printer or the data has an incorrect command.
Press the 
Pause button and hold it for 3 seconds to cancel the print job.
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| The installed printer | Stop printing, and press the |
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| driver is not correct for | 3 seconds. Then make sure that the installed | ||||||||
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| the printer. | printer driver is correct for the printer. | ||||||||
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DRIVER INK SET | — | The black ink cartridge | Stop printing, and then press and hold the |
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SETTING IS |
| option does not match | Pause button for 3 seconds. Select the correct | ||||||||
WRONG |
| what is selected in the | black ink cartridge option in the driver. See | ||||||||
MISMATCH |
| driver | page 116. If you want to continue printing, | ||||||||
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ERROR |
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| Press the |
| Pause button for 3 seconds to | ||||||||
Note: |
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| cartridge is installed. | cancel printing. If you want to continue printing, | |||||||||
These messages |
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| Pause button. | |||||||
alternate. |
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FEED SHEET | — | Cut sheet needs to be | Load the sheet in the manual feed slot. See | ||||||||
PAPER |
| loaded manually. | page 44 for instructions. | ||||||||
FEED SHEET |
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PAPER |
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MANUALLY |
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FORBIDDEN | — | Cut sheet needs to be | Load the sheet in the manual feed slot. See | ||||||||
MEDIA FROM P. |
| loaded manually. | page 44 for instructions. | ||||||||
TRAY |
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INK LOW | B Ink light | Ink cartridge(s) are | Make sure you have replacement cartridges | ||||||||
| flashing | nearly empty (printing | available. See page 109. | ||||||||
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INK OUT | B Ink light on | Ink cartridge(s) are | Replace the ink cartridge(s) indicated on the | ||||||||
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| empty (printing stops). | LCD panel. See page 109 for instructions. | ||||||||
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