Controll Panell Messages (continued)i

Error messages (continued)

Message

Light

Explanation

Response

 

 

 

 

RELEASE LEVER

Paper light flashing

Paper has jammed in the

Release the paper lever. Remove

REMOVE PAPER JAM

 

printer.

the paper tray if you’re printing on

 

 

 

cut sheets. Remove the jammed

 

 

 

paper. If necessary, open the top

 

 

 

cover or remove the rear cover.

 

 

 

 

PAPER NOT STRAIGHT

Paper light flashing

Paper was fed at an angle.

Reload paper, making sure the

 

 

 

edges are straight.

 

 

 

 

SERVICE REQ.

All lights flashing

The print head is locked or

Check to make sure the green

<error number>

 

an error has occurred.

tab on the print head is pulled

 

 

 

out until it stops. If so, note the

 

 

 

error number, and turn the printer

 

 

 

off and then on. If the message

 

 

 

remains, contact Epson.

 

 

 

 

WhereTo Get Helplp

 

 

 

Note your Epson PreferredSM

 

 

 

 

Unit ID number here.

 

 

 

Service

Access

 

 

 

 

Telephone support

Call (888) 377-6611. Make sure

 

 

you have your Unit ID number.

 

 

 

 

If you experience any difficulty with the toll-free number or your Unit ID

 

number, call (562) 276-1305.

 

 

 

World Wide Web

Go to http: //support.epson.com to download drivers, access product

 

documentation and troubleshooting, and get technical advice

 

through e-mail.

 

 

 

Support for non-Epson RIP

Contact the RIP manufacturer.

 

 

 

Epson and Epson Stylus are registered trademarks of Seiko Epson Corporation. Epson UltraChromeK3 and UltraSmooth are trademarks and Epson Preferred is a service mark of Epson America, Inc.

© 2005 Epson America, Inc.

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