136Solving Problems
ProblemSolution
Your print is grainy, or has misregistration or ghosting.
◗Check the ink indicators and light to see if you are low on ink. Replace ink cartridges if necessary, as described on page 108.
◗Run a nozzle check and cleaning cycle. See page 104 for instructions.
◗Align the print head, as described on page 107.
◗Make sure the Media Type setting in the printer software is correct for the media you’re printing on.
◗If you’re using cut sheet media, make sure the printable side is face down in the tray.
| ◗ Choose a higher resolution, such as 2880 dpi. |
| ◗ Turn off High Speed in your Advanced settings. |
| You may need to adjust your paper configuration settings (page 72 for Mac OS X or |
| page 94 for Windows). Check these settings: |
| ◗ Make sure Paper Thickness setting is correct for the paper you’re printing on. |
| ◗ If you’ve created a custom paper configuration, be sure to return the setting to |
| standard (STD) when you’re done using it. See page 60. |
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Colors are incorrect or | ◗ Make sure the Media Type setting in the printer software is correct for the media |
missing. | you’re printing on. |
| ◗ If you are using the color management features in Photoshop or another |
| application, you must turn off color management in the printer driver. See page 71 |
| (Mac OS X) or page 93 (Windows). |
| ◗ Adjust the Color Density setting in the Paper Configuration utility. |
| ◗ If you’re using a |
| you the best color reproduction. |
| ◗ If you’re using cut sheet media, make sure the printable side is face down in the |
| tray. |
| ◗ Run a nozzle check and cleaning cycle (see page 104). |
| ◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is |
| too old, replace it as described on page 108. |
| ◗ Check the ink indicators and light, and replace ink cartridges if your ink supply is |
| low, as described on page 108. |
| ◗ Make sure color settings in your application or printer software are correct. |
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