44 Solving Problems
Checking the Printer Lights
Check the status of the printer lights to solve the most common problems. If an
error occurs, follow the instructions in the table below.
Light status Problem and solution
Ipaper on Paper may be out or multiple sheets may have fed into
the sheet feeder. Load paper, if necessary (see page 6),
and press the Ipaper button.
Roll paper or canvas media may be out. See page10 to
load roll paper.
The CD/DVD tray may not be inserted. See page 29 to
load a CD or DVD.
If you’re printing on thick media, the media is not
inserted. Insert the thick media and press the Ipaper
button.
Hink on An ink cartridge is expended or not installed correctly,
or is not compatible with the printer. Replace or
reinstall the cartridge (see page 37).
Hink flashing Ink in a cartridge is low. You can continue printing, or
check which cartridge is low (see page35) and replace
it (see page 3 7).
Ipaper flashing
Hink flashing fast The front manual feed slot cover is open while printing
from paper loaded in the sheet feeder. To print on thick
media or a CD/DVD, remove paper loaded or close the
front manual feed slot cover to print on paper loaded in
the sheet feeder (see page 3 2 to locate the front
manual feed slot cover). Press the Ipaper button to
clear the error.
Network
light (green) Network
light (orange) Power light Paper light Ink light