Solving Problems 51
Where to Get Help

Epson Technical Support

Internet Support
Visit Epson’s support website at epson.com/support/r2000 (U.S.) or epson.ca/
support/r2000 (Canada) and select your product for solutions to common
problems. You can download drivers and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■Product name (Epson Stylus Photo R2000 Series)
■Product serial number (located on the label in back)
■Proof of purchase (such as a store receipt) and date of purchase
■Computer configuration
■Description of the problem
Then call:
■U.S.: (562) 276-7272, 6AM to 8 PM, Pacific Time, Monday through Friday,
and 7 AM to 4 PM, Saturday
■Canada: (905) 709-2567, 6 AM to 8 PM, Pacific Time, Monday through
Friday
Days and hours of support are subject to change without notice. Toll or long
distance charges may apply.

Purchase Supplies and Accessories

You can purchase genuine Epson ink and paper at Epson Supplies Central at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).