■If you are using a Macintosh and you do not see the printer name in the Format for menu on the Page Setup screen, you may need to set up your printer in the Printer Setup Utility or Printer Center. See the Start Here sheet for instructions.
■For Windows 2000, if you see an error message or your software doesn’t install correctly, you may not have software installation privileges. Contact your System Administrator.
■Make sure Windows 98SE, Me, 2000, or XP was preinstalled on your system. The USB Printer Device Driver may not install correctly if you’ve upgraded from Windows 95.
■Make sure the USB Controller is working properly in Device Manager. See your Windows help system for details. If it’s not working, contact your computer manufacturer.
■If you’re printing over a network, see your
The printer is on, but nothing prints.
■Make sure the USB cable is connected securely and that the cable meets the system requirements on page 57.
■Run a printer check as described on page 45. If the check page prints, make sure your software is installed correctly.
■If you’re printing on a network, you need to set up your printer for network printing, as described in your
The printer sounds as though it is printing, but nothing prints.
■Make sure the print head nozzles are not clogged. To clean the print head, see page 31.
■The printer won’t operate properly if it’s tilted or at an angle. Place it on a flat, stable surface that extends beyond the printer base in all directions.
Problems and Solutions 47