■Make sure your paper isn’t damaged, old, dirty, or loaded face down. If it is, reload a new stack of paper with the printable side up; it is usually brighter or whiter than the other side.

Your printout is grainy.

■Try using a higher quality paper.

■Select a higher print quality setting; see page 10 (Windows) or page 14 (Macintosh) for instructions.

■Run the Print Head Alignment utility. See page 39 for instructions.

■You may need to increase the image resolution or print it in a smaller size; see your software documentation.

You see wrong or missing colors.

■Make sure Black ink only (Windows) is off or Color ink is selected (Macintosh) even when printing black and white photographs.

■Clean the print head; see page 31 for instructions.

■The ink cartridges may be old or low on ink; see page 33.

■Try turning off PhotoEnhance.™ Also check if you’re using a special effect that alters image colors, like Sepia.

■Try changing the Gamma setting; see your on-screen Reference Guide for more information.

■Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. You can also use your printer’s color management features. See your on-screen Reference Guide for more information.

■Colors will change slightly after drying. Wait for 24 hours and check your print again to see if the colors look right.

Problems With Paper Feeding

Paper doesn’t eject fully or is wrinkled.

■If the paper doesn’t eject fully, you may have set the wrong paper size. Press the ) paper button to eject the paper, then select the correct paper size.

■If it’s wrinkled when it ejects, the paper may be damp or too thin.

50Solving Problems