Troubleshooting
Error Display List
You can diagnose and solve most problems by checking the display on the LCD panel. If you cannot solve the problems by checking the display, use the following table and try the recommended solutions.
Note:
The solutions are for problems that happen when using this product stand alone. Refer to the online User’s Guide for detailed solutions for
Display | Cause | Solution |
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| Ink out. | Replace with new ink |
|
| cartridges. & page 12 |
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|
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| Ink | Install the ink |
| Cartridge is | cartridge. |
| not |
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| installed. |
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|
|
| No paper is | Load paper in the |
| loaded in | sheet feeder. Then |
| the sheet | press x Start to |
| feeder. | continue or |
|
| y Stop/Clear to |
|
| cancel. & page 7 |
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|
|
| Paper is | Clear paper jam, then |
| jammed. | press the x Start |
|
| button. & page 19 |
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|
|
| There is not | Replace empty or low |
| enough ink | ink cartridges. |
| in the | & page 12 |
| cartridges |
|
| to perform |
|
| head |
|
| cleaning. |
|
|
|
|
| There is a | Turn the printer off and |
| problem | then back on. If the |
| with the | error does not clear, |
| printer. | contact your local |
|
| authorized service |
|
| center or contact |
|
| Epson for a referral. |
|
| & page 20 |
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|
|
| Waste ink | Contact your local |
| pad | authorized service |
| saturated. | center or contact |
|
| Epson for a referral. |
|
| & page 20 |
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|
|
| The waste | Contact your local |
| ink pad is | authorized service |
| nearly | center or contact |
| saturated. | Epson for a referral. |
|
| & page 20 |
|
|
|
| The | Remove the memory |
| memory | card and see & page 9 |
| card does |
|
| not contain |
|
| any valid |
|
| data. |
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|
| Memory | Remove the memory |
| card error. | card and see & page 9 |
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|
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| The | Check the connection |
| connected | and try again. |
| external |
|
| deviceis not |
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| recognized |
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| Paper | Set the paper |
| thickness | thickness lever to the |
| lever is set | correct position and try |
| to the wrong | again. |
| position. |
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|
|
| No memory | Insert a valid memory |
| card is | card and try again. |
| inserted. | & page 9 |
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Troubleshooting 17