Paper Does Not Feed Correctly

Paper does not feed correctly or is jammed

If paper does not feed, remove it from the sheet feeder. Fan the paper. Load it against the right side, and slide the left edge guide against the paper (but not too tightly). Do not load too many sheets at once (do not go past the c arrow mark on the left edge guide) & page 7 for more information.

If paper jams frequently, make sure the left edge guide is not pushed too tightly against the paper. Try loading fewer sheets of paper. The stack should never be above the c arrow mark on the left edge guide. & page 7 for more information and follow the instructions that came with your paper.

You may also have pushed the paper down too far into the sheet feeder. Turn the power off and carefully remove the paper. Then reload the paper.

Printer Does Not Print

LCD panel is off

Press the P On button to make sure that the printer is on.

Turn off the printer and make sure that the power cord is securely plugged in.

Make sure that your outlet works and is not controlled by a wall switch or timer.

LCD panel displays a warning or error message

If the LCD panel displays a warning or error, follow the instructions. See “Error Display List” on page 17 for an explanation of warnings and error messages.

LCD panel came on and then went out

The printer’s voltage may not match the outlet rating. Turn off the printer and unplug it immediately. Then, check the printer labels.

cCaution:

If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer.

Print head carriage problem

If the cartridge cover does not close or the print head carriage does not move to its home position, open the cartridge cover and push the ink cartridges down until they click into place.

Canceling Printing

If you encounter problems while printing, you may need to cancel printing.

To stop printing in progress, press the y Stop/Clear button. The printer will cancel all print jobs, stop printing, and eject any page that was printing. Depending on the printer’s status, printing may not stop immediately.

Using Paper Feed/Paper Eject function

1.Load several sheets of A4 size paper.

2.Press the Setup button to open the Setup menu.

3.Press the l or r button to select

Paper Feed/Eject.

4.Press the x Start button to start to feed and eject the paper.

5.Repeat Step 4 if needed.

6.When you have finished, press the y Stop/Clear button.

Troubleshooting 19