Lights

Explanation

 

 

Red H ink light and

One of the cartridges is expended or not installed. Make

green P power light

sure you have a replacement cartridge, then follow the

are on

steps in “Replacing an Ink Cartridge” on page 44 to install

 

it.

 

If you have just installed a new cartridge, it may be

 

incompatible with the printer or incorrectly installed.

 

Reinstall it or replace it with the correct cartridge, as

 

described on page 44.

 

 

Green P power light is

Paper may be blocking movement of the print head. Turn

off; red ) paper out

off the printer, then open the cover and remove any

and H ink lights flash

jammed paper or other foreign objects. Turn the printer

 

back on again. If the lights are still on, contact Epson as

 

described in “Where To Get Help” on page 66.

 

 

Green P power light

The front tray is not in the correct position.

flashes; red ) paper

Before you turn on the printer or print on paper, push the

out and H ink lights

tray lever up to set the front tray to the paper (lower)

flash rapidly

position.

 

 

Before you print on a CD or DVD, pull the tray lever down

 

to set the front tray to the CD/DVD position.

 

 

Red ) paper out and

An unsupported device is connected to the EXT. I/F USB

red H ink light flash

port. Only devices compatible with PictBridge or USB

alternately and green

DIRECT-PRINT can be connected to this port. See

P power light is on

page 39 for more information.

 

 

Red ) paper out and

The printer may have an internal error. Turn off the printer,

red H ink light flash

wait a few seconds, and turn it on again. If the lights are

alternately and green

still flashing, contact Epson as described in “Where To

P power light is off

Get Help” on page 66.

 

 

Running a Printer Check

You can run a printer check to determine whether a problem comes from the printer or some other source.

Before you run a printer check, make sure the CD/DVD tray is not inserted in the printer, and make sure the front tray is in the paper (lower) position. See page 8 for details.

1. Make sure no lights are indicating errors. See page 55 for more information.

56Solving Problems