Your printout is blurry or smeared.

Make sure you load paper with the printable side face-up. The printable side is usually the brighter or whiter side of the paper.

Make sure your paper isn’t damp or curled, or loaded face-down (the printable side should be face-up). If it’s damp or curled, reload a new stack of paper.

When printing on special paper, check the instructions in the paper package. You may need to use an included support sheet or load your paper one sheet at a time.

Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.

Make sure your paper meets the specifications listed in the on-screen User’s Guide.

Run the Print Head Alignment utility; see page 51 for instructions.

Remove each sheet from the output tray after printing.

Your printout is faint or has gaps.

The print head nozzles may need cleaning; see page 41 for instructions.

The ink cartridges may be old or low on ink. To replace an ink cartridge, see page 44.

Make sure the paper Type (Windows) Media Type (Macintosh) setting matches the paper you loaded; see page 19 for guidelines.

Make sure your paper isn’t damp or curled, or loaded face-down (the printable side should be face-up). If it’s damp or curled, reload a new stack of paper. For best results, use genuine Epson paper.

Your printout is grainy.

Try using a higher quality paper.

Select a higher print quality setting; see page 12 (Windows) or page 16 (Macintosh) for instructions.

Problems and Solutions 61