Problem Solving

See these sections to diagnose and solve printer problems:

“Diagnosing Problems” below

“Setup or Software Installation Problems” on page 63

“Printer Problems” on page 64

“Print Quality Problems” on page 65

“Problems With Paper Feeding” on page 68

“CD/DVD Printing Problems” on page 68

“Miscellaneous Printout Problems” on page 69

“Uninstalling Printer Software” on page 70

“Where To Get Help” on page 73

Diagnosing Problems

Your Epson Stylus Photo R320 includes a number of ways to help you diagnose problems:

To identify the most common problems, check for messages on the control panel display and follow the instructions provided.

If you’re not sure whether the problem is coming from your printer or the computer, run a printer check as described on page 62.

Check other solutions in other sections in this chapter. If none of the suggested solutions solve your problem, contact Epson as described on page 73.

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