■The ink cartridges may need replacing. To replace an ink cartridge, see page 51.
■Run the Print Head Alignment utility; see page 55 for instructions.
Your printout is blurry or smeared.
■Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.
■Make sure you load paper with the printable side face up. The printable side is usually the whiter or brighter side of the paper.
■Make sure your paper isn’t damp or curled, or loaded face down (the printable side should be face up). If it’s damp or curled, reload a new stack of paper.
■When printing on special paper, check the instructions in the paper package. You may need to use an included support sheet or load your paper one sheet at a time.
■Make sure your paper meets the specifications listed in the
■Run the Print Head Alignment utility; see page 55 for instructions.
■Remove each sheet from the output tray after printing, especially when you’re printing on transparencies.
■If the options above don’t work, try using the Thick paper and envelopes setting:
Windows: From the Maintenance tab in the Printing Properties or Preferences window, click Printer and Option Information, then select Thick paper and envelopes.
Mac OS X: From the Print window, choose Extension Settings in the
Mac OS 9: From the Advanced print window, select Thick paper and envelopes.
Make sure you disable the Thick paper and envelopes option before printing on other types of paper, or print quality may be reduced.
Your printout is grainy.
■Try using a higher quality paper.
■Select a higher print quality setting. If you’re printing from Windows, see page 30. If you’re printing from a Macintosh, see page 32.
■Run the Print Head Alignment utility; see page 55 for instructions.
■You may need to increase the image resolution or print it in a smaller size; see your software documentation.
66 Problem Solving