Epson R340 Your printout is blurry or smeared, Blank pages print, Margins appear or the outer edge is cut off on borderless photos, Paper is rubbed during printing

■If colors are still incorrect or missing, replace the color ink cartridges. If the problem persists, replace the black ink cartridge.

&See “Replacing Ink Cartridges” on page 23

■If you have just replaced an ink cartridge, make sure the date on the box has not expired. Also, if you have not used the printer for a long time, replace the ink cartridges with new cartridges.

&See “Replacing Ink Cartridges” on page 23

■Make sure that the Paper Type selected on the LCD panel is appropriate for the type of media loaded in the printer.

Make sure you are not using a special effect that alters image colors, like Sepia.

Your printout is blurry or smeared.

■Make sure that the Paper Type setting on the LCD panel is correct. Remove each sheet from the output tray as it is printed.

If you are printing on glossy media, place a support sheet (or a sheet of plain paper) beneath the stack, or load only one sheet at a time.

Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. After printing documents on glossy media, allow the ink to set for a few hours before handling them.

Run the Head Cleaning utility.

&See “Cleaning the print head” on page 25

■Run the Print Head Alignment utility.

&See “Aligning the print head” on page 25

■Load and eject dry paper several times.

&See “Using the Paper Feed/Paper Eject function” on page 30

■If the problem persists, ink may have leaked inside the printer. In this case, wipe the inside of the printer with a soft, clean cloth.

&See “Cleaning the Printer” on page 26

Miscellaneous Printout Problems

Blank pages print

■Run the Head Cleaning utility to clear any clogged nozzles.

& See “Cleaning the print head” on page 25

Margins appear or the outer edge is cut off on borderless photos

■Change the Borderless Expansion setting on the

Print Setting menu to adjust the amount of image that extends beyond the paper size during borderless printing.

Paper is rubbed during printing

When you print on thick paper, change the Thick Paper setting to On in the Print Settings menu. This widens the gap where the paper feeds.

Smudges or blots appear on the printout

Feed paper and clean the roller inside.

&See “Using the Paper Feed/Paper Eject function” on page 30

Paper Does Not Feed

Correctly

Paper does not feed correctly or is jammed

■If paper does not feed, remove it from the sheet feeder. Fan the paper. Load it against the right side, and slide the left edge guide against the paper (but not too tightly). Do not load too many sheets at once (do not go past the

c arrow mark on the left edge guide) & page 7 for more information.

■If paper is jammed, press the x Start button to eject the jammed paper. If the paper is not ejected, turn off the power, then open the printer cover and the CD/DVD guide. Remove all of the paper inside, including any torn pieces, then close the CD/DVD guide. Reload paper, turn the power back on, and press the x Start button to resume printing.

■If paper jams frequently, make sure the left edge guide is not pushed too tightly against the paper. Try loading fewer sheets of paper. The stack should never be above the c arrow mark on the left edge guide. & page 7 for more information and follow the instructions that came with your paper.

You may also have pushed the paper down too far into the sheet feeder. Turn the power off and carefully remove the paper. Then reload the paper.

28Troubleshooting