Where To Get Help

Epson Technical Support

Epson provides these technical support services:

Internet Support

Visit Epson’s support website at http://support.epson.com and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call for support, please have the following information ready:

■Product name (Epson Stylus Photo R380)

■Product serial number (located on the back)

■Proof of purchase (such as a store receipt) and date of purchase

■Computer configuration and operating system version

■Description of the problem

Then call:

■U.S.: (562) 276-7282, 6 AM to 8 PM, Pacific Time, Monday–Friday, 7 AM to 4 PM Saturday

■Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday–Friday Toll or long distance charges may apply.

Purchase Supplies and Accessories

You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON(800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).

ArcSoft PhotoImpression Technical Support

Phone: (510) 440-9901 8:30 AM to 5:30 PM, Pacific Time, Monday–Friday;

Online and E-mail: www.arcsoft.com, support@arcsoft.com

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