Screen Problems

If the screen is black, press any button to activate the RX580. Then press the button for the feature you want to use.

If you don’t see your photos on the screen, make sure they are in JPEG or uncompressed TIFF format and taken with a DCF-compliant camera. If you have used the RX580 to back up photos on a USB storage device, the RX580 will recognize only the photos in numbered folders on the device.

Printing and Copying Problems

Make sure your original is positioned in the top left corner of the glass. Move it slightly away from the edges to avoid cropping.

Make sure your paper is loaded short edge first and is positioned against the right edge with the left edge guide against its left side. Don’t load paper above the arrow mark inside the left edge guide.

Make sure the paper size settings are correct for the paper you are using.

If part of your image is cut off, try turning off the Fit Frame setting. Or, try setting Expansion to Mid or Min. See page 37 for more information.

Paper Feeding Problems

If paper doesn’t feed, remove it from the sheet feeder. Flip through the stack to separate the sheets a little. Then reload the paper against the right edge, and slide the left edge guide against the paper (but not too tightly). Make sure the paper is not in front of the feeder guard.

Do not load too many sheets at once (up to 20 sheets of photo paper or 120 sheets of plain paper). See your User’s Guide for more information.

If paper is jammed, follow these steps to clear the jam:

1.Press the x Start button to eject the jammed paper. If the jammed paper is not ejected, go to the next step.

2.If the paper is stuck near the sheet feeder or front tray, gently pull it out.

If the paper is stuck inside the RX580, press the P On button to turn it off. Open the scanner and remove any paper inside, including any torn pieces. Do not pull it backward; this can damage the sheet feeder. Close the scanner, then turn the RX580 back on.

80Solving Problems