Rev.A BIOS Setup 3-19
Developer's Guide SR-600
Confidential
*If Device Diagnostics detects more than two TM status items, it displays the highest priority message. (Priority code 1 is
higher than priority code3.)
Table 3-11 TM Status Messages
Message Priority Description
Disable - The port connected to the TM printer is disabled. Set at E nabled using BIOS setup.
No
communications - •Displays this message when a TM printer that does not have ID func ti on (ESC/POS
GS I command) is connected. Check whether TM printer DIP switches are set at the
following.
Baud Rate :9600bps
Word Length :8 bits
Parity :None
Although the screen indicates “No communication,” device diagnostics can
communicate with the TM printer if DIP switches are set correctly. If something is
wrong, check the “check list” listed below.
•The device diagnostics utility cannot communicate to a TM printer that does not
have the ID function (ESC/POS GS I command).
Check the following items:
•Interface and power cables are connected to the T M properly. Be sure to turn
off the SR-600 before you connect the cables.
•The TM printer power switch is on.
•The connected TM printer was selected in the device diagnostics port.
•The TM printer is not performing a self-test when device diagnostics starts (Do
not perform self-test).
•The paper FEED button is pressed when device diagnostics starts (Do not press
the paper feed switch).
If the TM printer does not meet these conditions, correct the problem and select
the Initialize option from the menu bar.
If the printer meets all the above conditions, one of the following may have
occurred:
•The print head has overheated.
• The TM printer is not working.
•The TM printer interface circuit of the SR-600 is not operating normally.
Hardware error 1 The print head is overheated, or the printer is not working.
Paper feeding 2 The TM printer is feeding paper.
Receipt end 3 The receipt paper path contains no paper.
Journal end 4 The journal paper path contains no paper.
Paper near-end 5 The paper roll is out of paper or is not installed .
Receipt near-end 6 The receipt paper roll is out of paper or is not ins talled.
Journal near-end 7 The journal paper roll is out of paper or is not installed.
Cover open 8 The printer cover is open.
Online 9 The printer is online. It is possible to do a TM print test.