•If available, turn off one of the remote receivers in the projector's menu system, or check if all the remote receivers were turned off.
•If you assigned an ID number to the remote control to operate multiple projectors, you may need to check or change the ID setting (feature not available with all projectors).
•If you lose the remote control, you can order another one from Epson.
Parent topic: Solving Projector or Remote Control Operation Problems
Solutions to Password Problems
If you cannot enter or remember a password, try the following solutions:
•You may have turned on password protection without first setting a password. Try entering 0000 using the remote control.
•If you have entered an incorrect password too many times and see a message displaying a request code, write down the code and contact Epson.
•If you lose the remote control you cannot enter a password. Order a new one from Epson.
Parent topic: Solving Projector or Remote Control Operation Problems
Solutions When Network Alert E-Mails are Not Received
If you do not receive an
•Make sure the projector is turned on and connected to the network correctly. (If an error shut down the projector, it cannot send an
•Make sure you set up the projector
•Set the Standby Mode setting to Communication On so the network software can monitor the projector in standby mode.
Parent topic: Solving Problems
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
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