Troubleshooting Your TV 45
No audio 1
Ensure the green audio cable is connected to
audio connector on the TV and on the computer.
For the location of the connector on the TV see,
"Using VGA" on page20." See your computer
documentation for the location of connectors
onyour computer.
Do not connect the audio cable to the headphone
jack.
2
Ensure the volume on the computer is not muted.
3
Verify that sound on your computer is working
bychecking the speakers. See your computer
documentation for information on
troubleshooting your computer.
4
Disconnect the TV from the computer and test
tosee if the TV volume works.
PIP/POP/PBP not working 1
Ensure the settings in the OSD are properly set.
Press
Menu
to enter the OSD, and select
PIP/POP/PBP
.
2
Swap the video and audio source.
No video NOTE: If you see a self-test, it means there is a
problem with your video card or you are using the
wrong input source.
1
Ensure the TV is turned on.
2
Verify that all the cables are properly connected
tothe TV, including the power cable.
3
Check to see if there is a blue or amber light on
the lower, right-hand corner of the TV. A blue light
indicates the TV is on. An amber light, means the
TV is in power save mode.
4
Ensure
VGA
is selected in the
Input Select
menu.
See "Input Select Menu" on page30 for more
information.
5
Reconnect the computer.
6
Connect another device that you know is working
properly.
7
Reset the original factory defaults. Press
Menu
on
the remote control, select
Setup
, and then select
Factory Reset
.
Problem Possible Solution